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Darjeeling Tea Lovers, Our StoryDoes DARJEELING TEA LOVERS deliver its products?

To Destinations Worldwide:
We ship to all countries worldwide excepting to those countries debarred by the Government of India through reputed COURIERS.

To Destinations within India:
We deliver to all accessible destinations within India.

How long does it take to receive items against my order?

Global:
All orders received will be processed within a period of 2 to 3 working days. In exceptional cases due to reasons beyond our control the processing time for the orders may be delayed and intimation of such delays will be duly communicated to the buyer. Overseas deliveries are usually received by the buyer from between 7 days to around 2 /3 weeks from the date of dispatch depending upon the accessibility of the destination. We are not liable for any delays that are due to the lapses of third parties once the parcels have been handed over to them.

India:
All orders received will be processed within a period of 2 to 3 working days. In exceptional cases due to reasons beyond our control the processing time for the orders may be delayed and intimation of such delays will be duly communicated to the buyer. Deliveries are usually received by the buyer from between 2 days to around 5 days from the date of dispatch depending upon the accessibility of the destination. We are not liable for any delays that are due to the lapses of third parties once the parcels have been handed over to them.

Do I have to pay for Taxes and Customs duties?

Global:
The teas are sent as gifts and hence should normally not attract customs/import duties. However rules vary from country to country. Overseas deliveries may be subject to duties and taxes as per effective local laws in buyer’s country that could be levied once the package reaches the specified destination. Any such additional charges towards local levies would have to be borne by the buyer and will in no terms be payable by us or chargeable to us. The buyer must therefore ensure compliance with all the effective laws and legislations in force at their specified destination, and we shall not be liable for any consequences arising out of breach of any such laws. Any document needed to accompany the parcel needs to be requested and will be provided if feasible/available.

India:
The teas, are priced inclusive of all applicable Governmental Taxes, Duties and/or other levies. However, in the case of any local levies being imposed at the Buyer’s destination, the same will have to be borne by the buyer, and we are not liable to pay the said local levies.

Castleton Tea Estate, Darjeeling Giddapahar Tea Estate, Darjeeling Margarets Hope Tea Estate, Darjeeling Goomtee Tea Estate, darjeeling Jungpana Tea Estate, Darjeeling
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Kurseong - 734203
Ph:+91 96417 42111
E-mail : info@darjeelingtealovers.com
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